Reliable Automotive — AI Chat SMS Consent

Effective Date: February 12, 2026

Automated Consent: When the AI Chat Receptionist captures a phone number, it will ask: “Do you agree to receive text messages from us regarding appointments, service updates, and occasional promotional offers? Message and data rates may apply. Message frequency varies. Reply STOP to unsubscribe or HELP for help to any received SMS messages. Reply ‘Yes’ if you agree.”

Proactive Verification: If express written consent has not been collected for a phone number, a single initial SMS may be sent: “Reliable Automotive would like to send you text messages at this number. Message and data rates may apply. View our SMS policy. Reply ‘Yes’ to opt-in.”

No further messages may be sent until the recipient replies “Yes.”