Fantastic customer service
We can’t speak highly enough of this auto shop! They had fantastic customer service. We traveled down to Franklin on a Friday afternoon and realized that our brakes were going out as we came into town. They got us in at 3:00 and our car was ready by five. So grateful to be traveling back knowing our car is in good repair! Thank you so much!
After a horrible experience at another shop, Reliable Automotive listened, looked at my car, showed me proof my brakes weren't the problem. (The other shop put a SECOND set of warpped rotors on my car, and refused to replace them) Kept the cost down and gave me a informative timeline for further repair. 10/10 I highly recommend. They will be my Automotive repair shop moving forward.
Very satisfied with these folks! A friend of mine recommended them since I’m new to the area. They got my brakes replaced in a timely manner for a fair price. I will be using these guys for any future repairs/maintenance!
Honest and knowledgeable mechanic
Mike, the owner, is a very honest and knowledgeable mechanic in which makes for one great place to take your car. I trust him thoroughly and drive 45 min from Murfreesboro for the pricing, trust, and service. Called him on Monday, March 27th with a starter issue and they replaced it a few hours later. Highly recommend Reliable Automotive!
Helpful and professional
Reliable has been very helpful and professional. No complaints. They’ve kept our vehicle running and road worthy for several years now and been fair in pricing and timely in repairs. They’ve been a reliable.
Forthright auto repair service
I highly recommend the service at Reliable Auto. They are forthright about what needs to be done (replacement of head gasket) on my Honda CR-V. They use quality parts (OEM). Several of their technicians are former Honda dealer mechanics, so they are really experienced and knowledgeable. They live up to the name of their company.
Knowledgeable and trustworthy
First time there, referred by CarMax as one of their external vendors for maintenance. Great group, seemed very knowledgeable and trustworthy from my interactions and from hearing others while waiting on my car. Will definitely return.
Mike & team were priced well, extremely communicative explaining things clearly & got me in quickly. I will def use Reliable & Mike again.
Upfront with you
Reliable auto is upfront with you, no BS, they're not gonna jerk you around. They've repaired my truck more than once. I recommend this shop, nice people.
Fantastic car repair
This place is fantastic! If you’re looking for a place that cares about getting the job done right and not just making a buck, this is it. So grateful for their honesty and integrity.
Had a blown head gasket...Mike did everything possible to fix it without having to get a new engine. Mike was upfront on all repairs and costs. Ended up having to get an engine. My 2016 Sorento is running great. Thanks Mike and your crew for all the hard work!!